Cooling-off and self-exclusion at GameWin
A cooling-off period, sometimes called a time-out, blocks access to your account for a short time, typically from 24 hours to several weeks. It can be useful if you notice you are playing more than intended and want a clear break without closing your account.
Self-exclusion is a more serious step. It restricts access for an extended period, usually six months or more, and in most cases cannot be cancelled early. During self-exclusion, you should not receive marketing messages. To check whether these options are available and how to request them, visit your account settings at GameWin or contact support via live chat, email, WhatsApp.
Self-exclusion from one site does not block access to other casinos. If you want broader protection, consider using blocking software that restricts access to gambling websites across all your devices, and check whether a national self-exclusion scheme exists in United Kingdom.